A voluntary benefit pet parents are sure to love.
pethelpline is a 24/7 virtual veterinary service providing guidance to pet parents and their veterinarians on any pet health concern, from general questions to identifying urgent care needs.

How it works

Contact us

Via phone or email, you can connect with us anytime, anywhere.

Talk with an expert

Immediately connect with a veterinary professional to discuss your concerns. No question or pet is too big or too small.

Get peace of mind

Owning a pet can be stressful and vet visits can be expensive. Trust pethelpline for quick answers on your concerns.

Ask us about anything.

Toxic / poisonous exposures

Pet health and wellness

Behavior and training

Food, diet, and more

Expertise you can count on.

2 million pet health incidents managed to date

Staffed with highly-trained veterinary professionals

40 years of experience

pethelpline consultations are designed to help you make the best healthcare decision for your pet, but are not a substitute for a veterinary once visit.
Guidance provided during consultation does not constitute a diagnosis. Seek care from your primary veterinarian for any pet health concern.

EMPLOYEE HEALTH BENEFIT

24/7 support for pets and the people who love them.

Easy & immediate access to veterinary professionals.
Any question, any species, any time.

Give your pet parent employees peace of mind.

 With over 2 million pet health incidents managed to date, we’re the experts your employees can count on.

Adding pethelpline as a benefit is easy and no cost to you!

We'll work with you and your benefit administration process to make the onboarding and support experience seamless.

Our benefit is affordable and voluntary.

Employees pay a $12 monthly subscription fee that is set up via payroll deduction(s). We'll invoice you monthly based on subscriber count.

We're here to help.

You'll have direct contact with our team to help with any questions you have while working with us. Any concern, any time.

LEARN MORE AT PETHELPLINE.COM/EMPLOYERS

24/7 support for pets and the people who love them.

Easy & immediate access to veterinary professionals.
Any question, any species, any time.

Owning a pet can be stressful. Let us help.

At pethelpline, we have answers to any pet health concern.
No question or pet is too big or too small.

Sign up through your employer

Employers will provide pethelpline as an elective benefit. You will sign up through your employer’s benefit administration process. The subscription costs $12 monthly, payable via payroll deduction(s).

Register your pet

When you elect pethelpline as a benefit, you will receive a welcome email. This email will contain a link for you to create your pet(s) profile which helps us customize our support for you and your pet(s).

Confirmation

Once you have created your pet(s) profile, you will receive additional communication with how to access pethelpline. After that, you’re ready to use your new benefit!

LEARN MORE AT PETHELPLINE.COM/EMPLOYERS

24/7 support for pets and the people who love them.

Easy & immediate access to veterinary professionals.
Any question, any species, any time.

Round out your client’s benefits strategy to support the 86.9 million US households that own a pet.

 With over 2 million pet health incidents managed to date, we’re the experts your clients & their employees can count on.

Adding pethelpline as a benefit is easy for you and your client

We’ll work with you and your client’s benefit administration process to make the onboarding and support experience seamless.

Commission

You'll earn 20% per active subscriber.

We're here to help

We’ll work with you and your client’s benefit administration process to make the onboarding and support experience seamless.

Your trusted source for pet health advice.

Terms and conditions for pethelpline Subscription

By checking this box and clicking the “Place Order” button below, you agree that you have read and agree to be bound by the Subscription Plan terms above, our Privacy Policy, Website Terms of Use, and pethelpline Terms of Service including the following automatic renewal and cancellation terms: Your subscription will automatically renew at the end of the initial 6-month subscription period and will continue to renew every 6 months until you cancel; You may cancel automatic renewal of your subscription by submitting notice to us at least seven days before your automatic renewal date using one of the cancellation methods described in our Cancellation Policy; and if you do not cancel renewal of your subscription before the cancellation deadline, your payment method will continue to be charged the current rate in effect at the time of renewal for each new 6-month subscription period at the recurring payment frequency described above.

Terms and conditions pethelpline Pro Subscription

By checking this box and clicking the “Place Order” button below, you agree that you have read and agree to be bound by the Subscription Plan terms above, our Privacy Policy, Website Terms of Use, and pethelpline Terms of Service including the following automatic renewal and cancellation terms: Your subscription will automatically renew at the end of the initial 6-month subscription period and will continue to renew every 6 months until you cancel; You may cancel automatic renewal of your subscription by submitting notice to us at least seven days before your automatic renewal date using one of the cancellation methods described in our Cancellation Policy; and if you do not cancel renewal of your subscription before the cancellation deadline, your payment method will continue to be charged the current rate in effect at the time of renewal for each new 6-month subscription period at the recurring payment frequency described above.